For Immediate Support: 1-216-400-6787

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Our Team


Our staff is comprised of dedicated and licensed professionals with the experience to answer all your questions regarding our services. Please feel free to contact any of our staff members at any time.

Kym Upchurch

Kym Upchurch

President / Licensed Funeral Director

Kym Upchurch: President/Licensed Funeral Director 

Kym upchurch a native of Cleveland. She was educated in the Cleveland Public School District. She attended Indiana Wesleyan University where she earned a Bachelors in Business Management .She also obtained a Bachelors in Mortuary Science at  Cincinnati Mortuary College. Kym has always been a hard worker who would do anything for anybody. She has a passion for her profession helping people at their time of need . She has devoted 19 years in the industry.Her genuine love for people made Kym a valuable asset to the industry. Her credentials and professionalism enable her the capacity to bring about a place of assurance to the families she serve. Her goal is to be involved in the community by volunteering her services and be on many charitable boards. Kym exhibit leadership qualities & hard work ethics. Kym is a proud parent of three . Arshawn, Tania and Derek Jr. In her spare time she enjoy spending time with her family. Her hobbies are traveling, camping, fishing, cook outs, reading, & sitting at the lake.


Voncille Oliver

Voncille Oliver

Director of Operations

Voncille Oliver 
Director of Operations :
On Christ The Solid Rock We Stand All Other Is Sinking Sand.
My greatest accomplishments is being the mother of three wonderful young men.
Being in the funeral professional is dear to my heart. It is so important to me to treat the families love one with love and respect at this most difficult time for them it is my desire to bring them some level of comfort and peace with the very best presentation of their family member.
Myself and the staff will always do our very best to honor the transition of your loved one.
Faith Peace and love,


Phillip Ausler

Phillip Ausler

Transfer Team coordinator/ Driver


Transfer Team coordinator/Driver

My name is Phillip Ausler I’m 44 years old. I grew up in the neighborhood in which our facility is located. 8201 Superior Ave. it’s also located less than 500 hundred feet away from my alma mater, East High School. Home of the mighty blue bombers where my passion for caring for people started.
I graduated from early childhood development which led me to working in a daycare for several years. I moved to Dayton, Ohio where I learned to care for the elderly . I became a nursing assistant and started my job as home health aide.
I realized I wanted to go deeper into caring for people so I started classes at Remington college as a medical assistant. I graduated but quickly learned that it wasn’t my calling .i decided to apply for a position in the funeral industry and quickly felt this was my calling . I take pride in saying I am a representative of Watts-Upchurch Memorial Services where I can full fill my dream In the community I love and was raised by helping memorialize your love ones and help ease your pain in your time of need 


Jermaine Watts

Jermaine Watts

Transfer Team/ associate


Jermaine Watts a native of Cleveland Ohio attended South High School. Jermaine held the title of lieutenant for the state office building in Ohio for many years. Jermaine AkA Jack of all trades has been a great asset to the funeral home. Representative of our maintenance and transfer team, bringing a wealth of knowledge, skill and compassion when interacting with families.
In his spare time he love spending time with family &friends having cookouts, birthday parties , camping trips.he also loves car sound and Audio as well. 


Clayton Jackson

Clayton Jackson

Transfer Team/ Associate

Clayton Jackson

Associate/Transfer team

Was born in Cleveland, Ohio. Graduated from East High School in 1986. He loves sports football and basketball are his favorite.  He is a father of five children, Clayton attended Cuyahoga Community College and obtained his Ohio Peace Officer Certification in 2006.  He currently works as a Custodial Engineer for Maple Heights City Schools.  


Clayton Hughes

Clayton Hughes

Associate

Clayton Hughes is a Deacon of Emmanuel Christian Church since 2004. He attended Shaw High School and Graduated from Findlay University with an Associates Degree in business Administration. Clayton enjoys jogging and singing gospel music.His favorite sport is softball and Tennis. Clayton greatest love is helping other people for he love to see the smile on their faces. 


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